Companion Certificates are good for one eligible round-trip flight - upon renewing your eligible Delta SkyMiles® American Express Card and can be combined with available eCredits.A complimentary upgrade to the First or Business Class cabin.A travel certificate that covers the cost of a ticket and requires the customer to only pay applicable taxes and fees.A specific percentage off the number of miles required to purchase an Award ticket.A specific percentage off the cost of an eligible fare.A specific dollar amount off the cost of an eligible fare.What types of Certificates and eCredits are there?ĭelta eCerts can be redeemed for a variety of money-saving offers on eligible flights, including: What happens when I use a Certificate and eCredit and need to cancel my flight?, Go to footer note.If my eCredit covers the cost of my ticket, why do I need to provide credit card information?, Go to footer note.Can I combine the Certificates and eCredits I already have?, Go to footer note.How do I redeem an individual Certificate or eCredit?, Go to footer note.How many Certificates or eCredits can I redeem toward my ticket?, Go to footer note.Can I see a list of the Certificates and eCredits I already have?, Go to footer note.What types of Certificates and eCredits are there?, Go to footer note.Since most airlines share some level of their reservation systems with others it would be VERY hard to change the endorsement method since everyone would need to do it around the same time.Whether they're printed on paper or sent to you electronically, Delta Certificates and eCredits give you a number of ways to save big on your upcoming trips. Now that non-refundable tickets are the norm it makes for a non-intuitive labeling method that creates confusion - refundable tickets don't usually get a special label. If it says something else you may have to call to have them confirm since not all the endorsement may have made it.ĭue to history refundable tickets used to be the norm - and as such when non-refundable tickets started showing up they were the ones that get an endorsement (at the time on paper tickets). If it is completely blank or says "REFUNDABLE" then it should be refundable. If it says "NON-REF" or "NON-REFUNABLE" then it is non-refundable. On your original email receipt, look immediately under the Charges section, above the section you quotes. Although sometimes it will say it explicitly. So it sucks a little bit - they way to verify this is the absence of the non-refundable endorsement on the ticket. so that you have no evidence later if they decide to screw you. It’s as if Delta is explicitly trying to avoid telling you or confirming in writing that your fare is refundable even though you paid for a fully refundable fare. Please help! This feels incredibly shady and dishonest. Failure to appear for any flight without notice to Delta will result in cancellation of your remaining reservation. If allowed, any change to your itinerary may require payment of a change fee and increased fare, and cancellation of your itinerary may require payment of a cancellation charge. This ticket is non-refundable unless the original ticket was issued at a fully refundable fare. The only text alluding to refund ability is: However, there’s no explicit confirmation that the fare is refundable in my confirmation email. I see it’s a Main Cabin (X) fare in my email/“Manage My Trip” page, and when I booked I searched for only refundable fares. Try tweeting on Twitter if you're on hold for too long. Just send us a share link from the website Simple Questions/Customer Service Gifts and Exchanges Custom Luggage Tags App/Website Issues/Feedback Message a mod with proof and the flair will be added as quickly as possible. Feel free to censor your personal info if needed.ĭelta Employee flair or delta related contractor flair is also available. PM a mod if you want Million Miler or Delta 360 flair. This is also not an official Delta customer service medium. Leave them in the DMs.ĭisclaimer: The mods don't work for Delta.
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